📄 Terms of Service

Last Updated: 04/05/2025

Welcome to Wondura — where mystery meets mail and chaos comes packed in cardboard.

These Terms of Service (“Terms”) govern your access to and use of wondura.co (the “Site”) and our services, including the purchase of mystery boxes, opened goods, and participation in our waitlist, promotions, or Give Back program. By accessing or using the Site, you agree to these Terms — so give them a quick scroll before diving into the fun.

🛍️ 1. Mystery Boxes: No Guarantees, Only Vibes

When you purchase a Wondura mystery box, you agree that:

  • You are purchasing a random assortment of unclaimed or returned packages.

  • The contents are unknown, even to us (that's kind of the point).

  • There is no guarantee of specific value, brand, or type of item inside.

  • You could receive high-value items... or not.

  • All sales are final unless the item is damaged in transit or we messed something up.

If you're not into surprises, we totally get it — check out our Opened Deals section instead.

🚚 2. Shipping & Processing

We aim to ship all orders within 3–5 business days from the time your box is confirmed. Once your package is in the hands of the carrier, we’ll provide tracking info, but we can’t control delivery delays or chaos caused by the postal universe.

🧾 3. Pricing & Payment

All prices are listed in USD and are subject to change at any time (though we try not to keep you guessing on that part). Payment is processed securely via trusted third-party providers. We don’t store your credit card details — because we wouldn’t know what to do with them anyway.

🔄 4. Returns, Refunds & Exchanges

Due to the nature of our product:

  • Mystery boxes and opened items are non-refundable and non-returnable.

  • The exception: If your package arrives damaged beyond use, or something went wildly wrong with your order (wrong box, missing item, etc.), email us at hello@wondura.co and we’ll make it right.

🧠 5. User Conduct

By using our site, you agree not to:

  • Use our products or services for illegal purposes

  • Try to reverse-engineer or manipulate mystery drops

  • Copy, scrape, or steal our content, branding, or chaos

  • Harass our team or community — we’re here for good vibes only

🔐 6. Privacy

Your privacy matters to us. For full details on how we collect and use your data, check out our Privacy Policy.

⚖️ 7. Limitation of Liability

Wondura is not responsible for:

  • Items received that don’t meet personal expectations

  • Any allergic reactions, damages, or losses caused by product contents

  • Use of items once unboxed (always read labels, plug things in safely, and don’t eat weird stuff)

We’re not liable for indirect or accidental damages, emotional chaos, or TikTok comments.

📬 8. Contact

Questions? Compliments? Mild confusion? We love it all.
Email us anytime at hello@wondura.co

✅ 9. Agreement

By placing an order, joining a waitlist, or using our site, you agree to these Terms. They may be updated at any time, and we’ll post changes here with the updated date at the top.